Privacy Policy

1.     PRIVACY POLICY

2. The Service Provider will use the customer information as shared by the merchant to update and inform the customer through sms, whatsapp and/or email regarding the delivery status of the product and obtain feedback from the customer regarding the said service to improve customer experience with the service provider. The said information will be used for the purpose of updating the customer with the delivery status of the product and improving our service for the customer. If you are interested to know more about ‘Delhivery’s Privacy Policy’, please visit Gofed.in

We at Gofed Logistics Pvt.ltd. (“Gofed”) consider customer trust as our top priority. We deliver services to millions of customers across the country. Our customers trust us with some of their most sensitive information. This policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Services and the choices you have associated with that data.

This Privacy Policy is meant to help you understand the following:

1. What data do we collect?

Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information(PII) that can be used to contact or identify you. Personally, Identifiable Information may include, but is not limited to:

• Email address
• First name and Last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• KYC Documents
• Geographical Location

Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

- Session Cookies: We use Session Cookies to operate our Service.

- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

- Security Cookies: We use Secure Cookies for security purposes.

To view our Cookie policy, 

2. How do we collect your data?
3. Why do we collect your data?
4. Why do we share your data and with whom?
5. How long do we keep your personal data?
6. How do we secure your personal data?
7. What are your rights as a data subject?
8. Changes to this privacy policy

• “Consignee” shall mean the entity (individual/firm) who is financially responsible (the buyer) for the receipt of a shipment.
• “Consignor” shall mean a person or firm (usually the seller) who delivers a consignment to a carrier for transporting it to a consignee.
• “Data Subject” shall mean any individual person who can be identified, directly or indirectly, via an identifier such as a name, an ID number, location data.
• “Third Party Vendors” shall mean any individual or organization providing services to Delhivery on a contractual basis.
• “We/Us/Our” shall mean Delhivery and it’s employees.

Your Consent

By using our services, you consent to our Privacy Policy and Cookie Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at Info@gofed.in

What are cookies?

Cookies are small text files that enable us to store information related to your search while you visit our website. Cookies help us to determine how frequently our internet pages are accessed. For more information, please see the Wikipedia article on HTTP Cookies.

Why and how we use cookies?

We use the below listed cookies to collect information online. Also defined is the purpose and usage of the data collected.